Office Policy
The following is an explanation of our office policies. We believe that a clear understanding will allow us both to concentrate on the most important issues; regaining and maintaining your health. We will be happy to answer any
questions you may have regarding our policies, your account or insurance coverage
Complimentary Consultation: Natural Way Chiropractic will conduct a special “no charge” consultation, or brief conference, with anyone interested in finding out if chiropractic can help them with their individual health problem. There is no charge or obligation in connection with this appointment.
Patient Payment Policy: We feel the patient’s health needs are paramount. Therefore, the following Patient Care Services policy is an attempt to allow you, the patient, to receive the care you need and clear your balance with
the least amount of difficulty.
Patient Care Services: Payment in full for all services is due at the time of service unless other arrangements have been made. Payment arrangements may be made with the office and payments must be made no less than monthly. Please understand that all services rendered to you are charged directly to you and you are responsible for payment, regardless of your insurance coverage. Properly documented Worker’s Compensation and auto accident claims are not required to pay at the time of service if appropriate forms and liens are signed.
Our Policy on Health Insurance: Many insurance policies cover chiropractic care. We will be happy to file your insurance claim for you and do everything we can to ensure you receive reimbursement. However, we cannot take responsibility for what your health insurance will or will not cover. It is important that you understand that health and accident insurance policies are an arrangement between an insurance carrier and you, the patient, their insured. Of course, Natural Way Chiropractic will prepare any necessary reports and forms to assist you in collecting from your insurance company. Furthermore, any amount authorized to be paid directly to Natural Way
Chiropractic will be credited to your account upon receipt.
Appointments: Our office sends email and text appointment reminders, however, they are a courtesy only and not to be relied on. Please call our office as soon as possible if you are not going to make your scheduled appointment. To better serve our patients, we ask that you call if you are unable to make your appointment or if you are running late. Your appointment time is reserved for you. If you fail to notify our office, it leaves a time slot open that could be used to help someone else. For massage therapy services, our office has no show/late cancellation fees if we fail to receive 24 hours notice prior to your appointment as well as late arrival/early departure fees. Fees are dependent on the service and length of time you were scheduled.
Identification Policy: Natural Way Chiropractic requires a copy of photo identification (ex: driver’s license, passport, student ID) to be on file in order to receive care. Also, we require an electronic photo be taken and placed into your medical chart for verification purposes.
Questions and Answers: Your questions about any aspect of your care or account are invited. Please feel free to ask the Doctor or any available staff member. We will make every effort to answer and address your concerns.
Privacy Practices and Releases
Our doctors take your heathcare seriously and find it extremely important to keep your primary care provider up to date on your care in our offices. Please provide us with the name andlocation of your PCP and we will send them your current exam findings and any other requested information.
Informed Consent
Notice of Likelihood of Insurance Denial of Benefits
Assumption of Financial Responsibility
Personal Injury
Describe the Moment of Impact
After the Accident